Privacy Policy

Effective Date: July 1, 2025

Draw it to Know it Creations, LLC ("Ditki," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. It also describes your rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Data Controller

Draw it to Know it Creations, LLC (Ditki) is the data controller of your personal information. If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at: support@ditki.com.

2. Information We Collect

a. Website Visitors

Like most websites, we collect certain non-identifying information, including:

  • Page views, time spent on site, and navigation paths
  • Browser type, device type, and operating system
  • Referring site and date/time of visit
  • IP address
  • Limited demographic information

This information is collected through cookies, tracking pixels, and analytics tools.

b. Registrants and Subscribers

If you register or subscribe to Ditki, we may collect:

  • Name and email address
  • Institution or organization (if applicable)
  • Login credentials (encrypted)

c. Payment Information

If you purchase a subscription, we may collect billing details such as address and credit card information. Credit card data is processed by our payment processor and never stored on our servers.

d. Sensitive Personal Information

We do not collect or process sensitive personal information such as race, ethnicity, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health information, sexual orientation, precise geolocation, or government-issued identification numbers.

3. How We Use Your Information

We process your personal data for the following purposes and under the following legal bases:

  • To provide services and fulfill contracts (e.g., account setup, payment processing, subscription access).
  • To improve and secure our services (legitimate interest).
  • To personalize content, marketing, and communications (consent).
  • To detect and prevent abuse, fraud, or security breaches (legitimate interest/legal obligation).
  • To comply with legal obligations (e.g., tax and regulatory requirements).

4. Sharing of Information

We share your data only as necessary to provide services:

  • Payment processors (to complete financial transactions).
  • Email automation platforms (to deliver transactional and promotional emails).
  • Third-party institutions if your subscription is provided by your employer, professor, or school.
  • We do not sell or share personal information as defined under the CCPA.

We may also disclose information if required by law, in response to a valid legal request, or in the context of a merger, acquisition, or sale of assets.

5. Cookies and Tracking

Ditki uses cookies and tracking pixels from providers such as Google Analytics, Google Ads, and Meta. These help us:

  • Understand how visitors use our site
  • Improve our advertising and services

Visitors in the EU will be presented with a cookie consent banner where you can accept or reject non-essential cookies. You can also control cookies through your browser settings. Note that disabling cookies may affect functionality.

6. International Data Transfers

If we transfer personal data outside of your country, including to the United States, we use appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data Retention

We retain your personal information only as long as necessary for the purposes described in this Privacy Policy:

  • Account data: retained until you delete your account
  • Billing data: retained for 7 years to comply with tax and accounting laws
  • Marketing data: retained until you withdraw consent

8. Your Privacy Rights

Under CCPA (for US/California residents), you have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information
  • Opt out of the sale or sharing of personal information (we do not sell data)
  • Exercise your rights without discrimination

Under GDPR (for EU/EEA users), you have the right to:

  • Access, correct, or update your personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Request portability of your data
  • Withdraw consent at any time

You may exercise these rights by contacting us at support@ditki.com.

9. Children’s Privacy

Ditki's services are not directed to children under 13 in the United States or under 16 in the European Union. We do not knowingly collect personal information from children. If we discover that we have collected such data, we will delete it promptly.

10. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information from loss, theft, misuse, and unauthorized access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email (if available) or by posting a notice on our website.

12. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy, you may contact us at: support@ditki.com